Customers

Tags

Organize customers with tags for marketing, routing, or reporting.

1 min read Updated Jun 25, 2026

Overview

Organize customers with tags for marketing, routing, or reporting.

Tags like municipal, hoa, or annual-prune help you filter marketing lists and reports. Apply multiple tags per customer.

In the office

Open Customers from the sidebar. Each record ties together estimates, jobs, invoices, portal access, and communication history for one client.

Best practice

Use one customer record per billing contact, even when they have multiple properties. Add service addresses on the job or property fields when needed.

What belongs on the customer record

Keep legal name, best phone number, and email current. Gate codes, dog warnings, and access notes save your crew time on every visit.

Next step

Continue with Notes.